March 1, 2025 | Categories: B2B
The demand for home-based care is growing as more individuals and families seek the comfort and personalized attention it provides. However, many home care providers struggle with outdated, paper-based processes that make care coordination inefficient and slow business expansion.
Without streamlined documentation management and referral intake processes, these inefficiencies can stall growth and limit revenue potential. To scale successfully, agencies need centralized systems for managing care documentation and referrals.
70% of agencies still rely on fax: How manual processes hold back care coordination and business growth
Many home-based care agencies still depend on manual, paper-based workflows for documentation and referrals, creating significant roadblocks to efficiency and scalability.
In fact, up to 70% of information exchanges still happen via fax—an outdated method prone to errors and delays. (Think about it: Someone often has to call just to confirm the fax machine was on and received the document.)
Read the full article on Alayacare, an end-to-end software brand that helps home care businesses.
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